Empower your call representatives with automated Bangla name translations, 1-click US phone lookups, customizable live call note checklists, and CAPTCHA solving integrations.
Eliminate pronunciation errors, minimize tab switching, and streamline agent call note taking.
Scans Vicidial forms and dynamic webpage elements every 300ms, translating complex English lead names into instant Bangla phonetic text.
Extracts 10-digit US telephone numbers, formats them into standard *** *** **** patterns, and enables immediate Google searches.
Pre-configured call flags with note fields. Fill live customer parameters and copy formatted, clean text directly to your clipboard.
Comprehensive online search database with over 2,000 unique American names and verified Bangla pronunciations available for training.
Self-assessment tool for agent onboarding that shuffles random names, blurs correct answers, and tracks success scores.
Stays hidden by default to keep browsing clean. Agents selectively authorize only the Vicidial or CRM domains they work on.
| Workflow Task | Manual / Standard Process | With BPO Helper Suite |
|---|---|---|
| Name Pronunciation Check | Manual searching or guessing (High Error Rate) | ⚡ Instant Bangla overlay in 300ms |
| US Phone Format & Lookup | Copying, pasting, and manually formatting query | ⚡ Automatic extraction & 1-click Google search |
| Call Note Logging | Typing individual flags line-by-line | ⚡ Live checklist with 1-click clipboard copy |
| CAPTCHA Interruptions | Agents lose 30-60 seconds on challenges | ⚡ Quick-launch Buster Auto CAPTCHA solver |
Click download to receive the ZIP extension archive.
Open Chrome Extensions, enable Developer Mode, and drop the folder.
Click the extension icon on your Vicidial or CRM page to enable the panel.
Yes. BPO Helper includes deep frame scanning logic that detects input fields inside nested Vicidial dynamic iframes.
Not at all. The scanning engine uses DOM text caching to ensure low CPU usage while running continuous background checks.
The panel includes an automatic update checker connected to bpo.devsabbir.com that notifies agents whenever a new update is released.